The most dangerous thing in a server room is often the phrase, “Don’t touch that.” It’s usually said with a half-joke and a grimace. It refers to the old box that “still works”, runs something important, and has survived so many fixes and workarounds that nobody feels confident changing it anymore. That’s legacy debt.  Not […]

When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless.  The problem is that the first real test of a SaaS relationship isn’t the onboarding. It’s the exit.  For many small businesses, the front door is wide open, but the emergency exit is bolted shut: exports are incomplete, key […]

Browser add-ons have a funny reputation. They feel “small”. A quick install. A tiny productivity boost. A harmless little helper that lives in your toolbar. But in practice, a browser extension is more like a micro-SaaS vendor sitting inside your browser session. It can see what you see, interact with the pages you open, and […]